Shipping Instructions
Before we receive your vehicle for shipment, please consider the following:

No personal belongings are permitted for safety reasons but the following items are considered part of the vehicle:

    • Children's car seat when affixed
    • Jumper cables and minor tools (factory items, properly stowed)
    • Driver Manual- First-aid and/or emergency supplies kit
    • Ice scraper and snow brush
    • Spare tire and tire changing tools
    • Car cover including bra
    • Electric Vehicle charging cables

Snowbirds area allowed to include some personal items subject to the USA/Canada Customs Regulations when shipping cross-border.

Vehicles that do not run will not be accepted for shipment. Check to see that your vehicle is in good running order. Tires, battery and a working emergency brake are important to ensure smooth handling during shipment. Remove all loose items and personal belongings.

Alarm systems must be disabled prior to shipment.

Vehicles must have a minimum road clearance of 4 inches to safely load and unload.

Repair all broken, loose or rusted parts. No aerosols, no motor oil, no windshield washer fluid, combustibles or spare fluids and there must be no fuel leaks.

Your gas tank should be half full. Top up all other fluids. During colder months be sure your car is properly winterized.

Electric vehicles should have a full charge and valet keys are required for transport as it may be necessary to access the trunk compartment for charging purposes.

Any accessories not permanently mounted should be removed. Be certain the jack, wheel-nut key and spare tire are properly stowed.

A photocopy of the vehicle registration should be placed in the glove box. (Original is not required).

Please inform us of any security features, starting instructions or details pertinent to the handling of your vehicle. Leave a written copy on the front seat of the vehicle and advise our driver.

External auxiliary fuel tanks are not permitted.

Caps/Canopies on pickup trucks must be properly bolted to the box of the truck to ensure safe delivery.

For vehicles older than 15 model years, a full inspection checklist from a legitimate Automotive Repair shop such as Canadian Tire, Midas, Dealerships, etc. signed by a licensed mechanic showing a detailed "pass or fail" of various mechanical and non-mechanical items on the vehicle that ensures a particular vehicle is safe and road worthy. Any items that "fail" will need to be fixed, and the member will have to provide us with a copy of the paid invoice showing items that were fixed.

    For vehicles older than 20 model years, a legitimate appraisal on company letterhead showing details of the vehicle from top to bottom, including a set of full pictures inside and out. If there are no appraisal companies in your location, an alternative is to take the vehicle to your closest dealership, ask the Used Car Manager to appraise the vehicle on company letterhead signed by the Manager, along with his or her printed name.