At Hansen's we listen to our employees. They have carefully handled over two million vehicles and their experience has helped create this shipping policy
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No personal belongings are permitted for safety reasons but the following items are considered part of the vehicle:
- Children's car seat when affixed.
- Jumper cables and minor tools (factory items, properly stowed)
- Driver Manual
- First-aid and/or emergency supplies kit
- Ice scraper and snow brush
- Spare tire and tire changing tools
- Car cover including bra
- Non-runners will not be accepted for shipment
Check to see that your vehicle is in good running order. Tires, battery and a working emergency brake are important to ensure smooth handling during shipment. Remove all loose items and personal belongings.
- Alarm systems must be disabled prior to shipment.
- Vehicles must have a minimum road clearance of 4 inches to safely load and unload.
- Repair all broken, loose or rusted parts. No aerosols, no motor oil, no windshield washer fluid, combustibles or spare fluids and there must be no fuel leaks.
- Your gas tank should be half full. Top up all other fluids. During colder months be sure your car is properly winterized.
- Any accessories not permanently mounted should be removed. Be certain the jack, wheel-nut key and spare tire are properly stowed.
- A photocopy of the vehicle registration should be placed in the glove box. (Original is not required).
- Please inform us of any security features, starting instructions or details pertinent to the handling of your vehicle. Leave a written copy on the front seat of the vehicle and advise our driver.
- External auxiliary fuel tanks are not permitted
- Caps/Canopies on pickup trucks must be properly bolted to the box of the truck to ensure safe delivery.
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